PrIvacy PolIcy

Last updated: 02/10/2025

Suzle. LTD (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information when you use our website, place an order, or sign up to our mailing list:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by our payment providers; we do not store full card numbers)
Order history
Device, browser, and cookie data when you browse our site

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Provide order updates and customer support
Send you updates, news, or marketing communications (with your consent)
Share information about music releases, events, or services
Improve our website, products, and services
Comply with tax, accounting, and legal obligations
Protect against fraud and secure our systems

3. Third-Party Services

We work with trusted providers to operate our website and services:

Wix – website hosting, e-commerce, and order management
Mailchimp – managing mailing lists and sending email communications
Payment processors – PayPal, Klarna, Apple Pay, Google Pay, and card providers

These providers may process your data in accordance with their own privacy policies.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and collect basic analytics. You can manage cookies through your browser settings or through our cookie banner where available.

5. Data Sharing and Security

We will never sell your personal data.
Your information is only shared with the providers listed above, and only where necessary to deliver our services.
We use appropriate technical and organisational measures to protect your data from unauthorised access, use, or disclosure.

6. Your Rights

Depending on your location (including under the UK GDPR and EU GDPR), you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Restrict or object to how we process your data
Request a copy of your data in portable form
Withdraw consent for marketing communications at any time
Lodge a complaint with your local data protection authority

To exercise these rights, contact us at hello@suzle.co.uk.

7. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer period is required by law (for example, tax or accounting obligations).

8. United States Residents

If you are a US resident, you may have rights under state privacy laws such as the California Consumer Privacy Act (CCPA). These may include:

The right to know what personal data we collect and how we use it
The right to request a copy or deletion of your data
The right to opt out of the sale or sharing of your data (we do not sell personal data)

To exercise any of these rights, please contact us at hello@suzle.co.uk.

9. International Data Transfers

As we operate worldwide, your data may be transferred outside of your country. Where this happens, we ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your information.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

suzle. LTD

Email: hello@suzle.co.uk

30 Hartshorne Road

Woodville

Swadlincote

Derbyshire

DE11 7JB

United Kingdom